This site uses cookies. To find out more, see our Cookies Policy

Account Rep I in Dallas, TX

Date Posted: 11/14/2018

Job Snapshot

Job Description

 

Account Representative I

 

Carrollton, TX

 

 

As Account Representative I, you would be part of a team dedicated to providing financial options and an exceptional customer experience to our customers without the convenience of a nearby store. You’ll use your exceptional customer service skills, knowledge of our products, and ability to quickly build relationships to surpass expectations and develop in your role, all while helping to grow the business and take care of our customers.

 

 

Essential Duties and Responsibilities

 

Work to meet your team’s sales goals by performing customer transactions and selling products via phone and LiveChat, always with the highest level of integrity and excellent customer service.

 

Develop customer relationships to help increase store profitability by following up via phone on sales leads generated by various online entities.

 

Successfully manage customer accounts, ensuring payments are made in a timely manner and collecting payments on past due accounts.

 

Appraise vehicles accurately and competitively per established policies and procedures.

12410, CORP, Online-TMX-12410, 12410, TOL00037

Job Requirements

Minimum Qualifications

 

  • High School Degree or equivalent
  • 0-2 years’ experience in sales and customer service
  • Must have current experience with TLX Point of Sale application
  • Sales-oriented mentality and a passion for great customer service
  • Strong written and verbal communication skills
  • Desire and ability to work in a fast-paced, rewarding, and results-driven environment
  • Must be proficient in Microsoft Office Suite
  • Must be at least 19 years of age
  • Ability to work hours of operation, including Saturdays

 

 

Preferred/Bonus Qualifications

 

  • Experience in retail, sales, or financial industries

 

 

Our Business

 

The Account Representative I is part of the Online Store division of the Online Operations Team. Our organization is expanding its reach, without expanding our footprint. To learn more about the Online Operations Team, visit us at https://www.tmxfinancefamily.com/careers/top-talent/online-operations.

 

To find out what’s going on in our Company, visit our blog at https://www.tmxfinancefamily.com/tmx-talks.

 

 

Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required.

 

All TMX Finance® Family of Companies are Equal Opportunity Employers.