Bilingual Customer Service Representative DO NOT APPLY in Bettles, AK at TMX Finance Career Site

Date Posted: 4/17/2018

Job Snapshot

Job Description

As a Customer Service Representative, you will be a vital contributor to a team dedicated to making a difference. Our CSRs make it their mission to know all about our products, and use that knowledge to work enthusiastically and compassionately with customers day-in and day-out to serve their financial needs. You'll strive to reach and surpass key performance indicators and will demonstrate your motivation by seizing learning and training opportunities to help take you to the next level. And we'll provide you the resources to do just that – develop your skillset and excel in your career.

 

Essential Duties and Responsibilities

Work to meet your team's goals by selling loan and pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting community events, such as Customer Appreciation Days, and more.

Develop customer relationships and provide unrivaled customer service to build new business, maintain store profitability, and further brand loyalty and recognition.    

Enter and maintain customer information in the Point of Sale system with accuracy and integrity to ensure transactions and private details remain protected.

Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Minimum Qualifications

  • High School Diploma or equivalent required
  • Passion for helping others
  • Sales-oriented mentality and desire to provide superior customer service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple competing tasks with ease
  • Valid driver's license and car insurance
  • Use of personal vehicle required, as well as the ability to drive on Company business throughout the workday (mileage compensated)
  • Credit and criminal background check required, including motor vehicle report (state exemptions may apply)
  • Must be at least 19 years of age
  • Ability to work store hours of operation, including limited Saturday hours


Preferred/Bonus Qualifications

  • Associate's Degree or higher
  • Bilingual English/Spanish is a plus



Learn More About Us

The CSR is a member of the Store Operations team, a group of diverse and talented individuals across the country aligned with and committed to our Company's mission and values. As the face of our Company, our store operators work in a fast-paced, dynamic, and energetic environment and consistently produce superior results. Responsible for helping to manage our stores, generating revenue, and being an integral part of their communities, they use their love for business, people, and service to build relationships with our customers and help people every day.

The TMX Finance® Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.

 

Standing, walking, sitting, repetitive movements and use of mechanical controls, such as a keyboard, are frequently required.

All TMX Finance® Family of Companies Are Equal Opportunity Employers

D919, R104, INL Pensacola, 10035

Job Requirements

Minimum Qualifications

  • High School Diploma or equivalent required
  • Passion for helping others
  • Sales-oriented mentality and desire to provide superior customer service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple competing tasks with ease
  • Valid driver's license and car insurance
  • Use of personal vehicle required, as well as the ability to drive on Company business throughout the workday (mileage compensated)
  • Credit and criminal background check required, including motor vehicle report (state exemptions may apply)
  • Must be at least 19 years of age
  • Ability to work store hours of operation, including limited Saturday hours


Preferred/Bonus Qualifications

  • Associate's Degree or higher
  • Bilingual English/Spanish is a plus



Learn More About Us

The CSR is a member of the Store Operations team, a group of diverse and talented individuals across the country aligned with and committed to our Company's mission and values. As the face of our Company, our store operators work in a fast-paced, dynamic, and energetic environment and consistently produce superior results. Responsible for helping to manage our stores, generating revenue, and being an integral part of their communities, they use their love for business, people, and service to build relationships with our customers and help people every day.

The TMX Finance® Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.

 

Standing, walking, sitting, repetitive movements and use of mechanical controls, such as a keyboard, are frequently required.

All TMX Finance® Family of Companies Are Equal Opportunity Employers

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